Delivery policy
Please NOTE: RICCI EVERYDAY ships all products directly from Japan
You will receive an email notification with your tracking number as soon as your package ships.
Estimated shipping time is 3 - 6 days for all shipments around the world using ECMS secured shipment services.
Because RICCI EVERYDAY products are almost always handmade, this results in a 4 day shipping window.
Should for some reason the materials needed to make your bag become unavailable you will be notified and given a new window of delivery.
UNFORESEEN SHIPPING ISSUES AND CUSTOM CHARGES
From the time your package leaves RICCI EVERYDAY until it is delivered to your doorstep, all shipping liability lies with ECMS Worldwide Express services in your country. Some countries might be subject to customs and taxes upon delivery. Please check with your ECMS express services in your country before your order. After the package is marked as delivered by the courier, packages become the customer's responsibility. RICCI EVERYDAY cannot provide refunds for lost or stolen packages post - delivery. Missing packages claims must be filed by the customer. In the rare case of missing parcels, please contact us via our inquiry page form.
SIGNATURE
All international packages require a signature upon delivery; a tracking number will be provided once shipment is made.
ORDER PROCESSING
3 - 6 days from receipt of payment normally. Please Note: During our busy period June - August processing time of your order may take up to 2 weeks. We are sorry for the inconvenience.
For more detail, please review our Terms and Conditions.
Questions about the Terms of Service should be sent to us at Inquiry form.
You will receive an email notification with your tracking number as soon as your package ships.
Estimated shipping time is 3 - 6 days for all shipments around the world using ECMS secured shipment services.
Because RICCI EVERYDAY products are almost always handmade, this results in a 4 day shipping window.
Should for some reason the materials needed to make your bag become unavailable you will be notified and given a new window of delivery.
UNFORESEEN SHIPPING ISSUES AND CUSTOM CHARGES
From the time your package leaves RICCI EVERYDAY until it is delivered to your doorstep, all shipping liability lies with ECMS Worldwide Express services in your country. Some countries might be subject to customs and taxes upon delivery. Please check with your ECMS express services in your country before your order. After the package is marked as delivered by the courier, packages become the customer's responsibility. RICCI EVERYDAY cannot provide refunds for lost or stolen packages post - delivery. Missing packages claims must be filed by the customer. In the rare case of missing parcels, please contact us via our inquiry page form.
SIGNATURE
All international packages require a signature upon delivery; a tracking number will be provided once shipment is made.
ORDER PROCESSING
3 - 6 days from receipt of payment normally. Please Note: During our busy period June - August processing time of your order may take up to 2 weeks. We are sorry for the inconvenience.
For more detail, please review our Terms and Conditions.
Questions about the Terms of Service should be sent to us at Inquiry form.